PRIVACY POLICY

1. Introduction

This Privacy Policy describes how our online store collects, uses, stores, and protects information when you visit or make a purchase through our website. We operate an e-commerce platform offering discounted CELSIUS energy drinks designed for active lifestyles, providing clean energy options with zero sugar and no artificial additives. We are committed to protecting your personal information and ensuring transparency in how your data is handled.

By using our website, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand how your information is managed.

For any privacy-related inquiries, you may contact us at:
press@celsiussale.com

2. Information We Collect

We collect several types of information to provide a smooth shopping experience and improve our services.

2.1 Personal Information You Provide

When you interact with our website, you may provide information such as:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Order details
  • Payment confirmation information (processed securely via third-party payment processors)

This information is collected when you:

  • Place an order
  • Subscribe to updates or offers
  • Contact customer support
  • Fill out forms on our website

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information such as:

  • IP address
  • Browser type and version
  • Device information
  • Time zone settings
  • Pages viewed and browsing behavior
  • Referring website

This information helps us analyze website performance and improve user experience.

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and performance
  • Enhance shopping experience

Cookies do not contain personal identification by themselves but may be linked to personal data you provide.

You can disable cookies through your browser settings, but some features of the website may not function properly.

3. How We Use Your Information

We use collected information for the following purposes:

  • Processing and fulfilling orders
  • Managing payments and refunds
  • Providing customer support
  • Sending order confirmations and updates
  • Improving website functionality and user experience
  • Detecting fraud or unauthorized activity
  • Offering promotions or product updates (if subscribed)

We do not sell your personal information to third parties.

4. Sharing of Information

We only share your information in limited circumstances:

4.1 Service Providers

We may share necessary information with trusted third parties who assist in:

  • Payment processing
  • Order fulfillment
  • Logistics and shipping
  • Website hosting and analytics

These providers are required to protect your data and use it only for service-related purposes.

4.2 Legal and Compliance

We may disclose information if required to:

  • Comply with applicable regulations
  • Respond to lawful requests
  • Protect our rights and prevent fraud or security issues

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data. These include:

  • Secure server environments
  • Encryption technologies for sensitive transactions
  • Restricted access controls
  • Monitoring for suspicious activity

However, no online transmission or storage system can guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with operational requirements
  • Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

7. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal or operational obligations)
  • Opt out of promotional communications

To exercise any of these rights, contact us at:
press@celsiussale.com

8. Third-Party Services

Our website may integrate third-party tools or services such as:

  • Payment gateways
  • Analytics services
  • Shipping and logistics providers

These third parties have their own privacy policies governing how they handle your information. We encourage you to review them separately.

9. International Data Handling

As an online e-commerce platform, your information may be processed or stored in systems located in different regions to ensure efficient order processing and service delivery. Regardless of location, we take steps to protect your information consistently.

10. Children’s Privacy

Our website is not intended for individuals who cannot legally make online purchases. We do not knowingly collect personal information from such users. If such data is discovered, it will be removed promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in operations, services, or system improvements. Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: press@celsiussale.com